Privacy policy

Effective Date: January 7, 2025

At SleekCiteIno, we value the privacy and security of your personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and the steps we take to protect it when you visit our website, www.sleekciteino.com. By accessing or using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information in the following ways:

a. Personal Information You Provide

When you make a purchase, register an account, or interact with us, we may collect the following personal details:

Name
Email address
Phone number
Shipping and billing addresses
Payment information (credit/debit card details, PayPal, etc.)
Other details you provide to us, such as preferences or special instructions.

b. Information We Collect Automatically

We may automatically collect certain information when you visit our website, such as:

IP address: Your device’s unique IP address to help us monitor and improve site functionality.
Cookies and Tracking Technologies: We use cookies to track browsing behavior, improve user experience, and tailor our content to your interests.
Device Information: Information about the device you use to access our website, including browser type, operating system, and page visit history.

c. Payment Information

To process your orders, we collect payment-related information like credit card details. SleekCiteIno works with third-party payment processors who handle sensitive data securely. We do not store full credit card numbers.

2. How We Use Your Information

We use your personal information for the following purposes:

To process orders and fulfill transactions: Your payment and shipping details are used to process and ship your order.
To improve our services: We analyze customer data to enhance the user experience, including improving our website, customer service, and product offerings.
To communicate with you: We may use your contact details to respond to inquiries, send order updates, and provide information about our promotions, products, or services, subject to your preferences.
To personalize your experience: We may use your browsing behavior to customize the content you see, ensuring it’s relevant to your interests.
To comply with legal obligations: We may use your information to comply with applicable laws, regulations, or legal processes.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal data. This includes:

SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to ensure that all personal and payment data is securely transmitted.
PCI-DSS Compliance: We follow the Payment Card Industry Data Security Standard (PCI-DSS) to ensure the secure handling of your credit card information.
Access Control: We restrict access to personal information to only those employees or contractors who need it to process your orders or provide customer service.

4. Sharing Your Information

We may share your personal data in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us with order processing, shipping, payment processing, marketing, and customer support. These providers are obligated to use your information only for the purpose of providing services to us.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests from government authorities.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you when you return to our website.

Types of Cookies We Use:
- Essential Cookies: Necessary for the basic functionality of the website, such as remembering items in your cart.
- Performance Cookies: Help us analyze how visitors use our website to improve performance.
- Targeting Cookies: Allow us to deliver personalized advertising content based on your browsing behavior.

You can control cookie settings through your browser. However, disabling cookies may affect some features of the website.

6. Your Privacy Rights

As a user, you have the following rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.
Correction: You can update or correct your personal data if it is inaccurate or incomplete.
Deletion: You may request the deletion of your personal data, subject to applicable laws and business requirements.
Opt-Out of Marketing: You can opt-out of receiving promotional emails from us by clicking the unsubscribe link at the bottom of our emails or by contacting us directly.

To exercise your rights, please contact us at info@sleekciteino.com.

7. Third-Party Links

Our website may contain links to third-party websites. These third parties have their own privacy policies, and we are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the Effective Date will be updated accordingly. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Email: info@sleekciteino.com
Phone: (251) 649-4210
Address: 1570 Schillinger Rd N, Semmes, Alabama (AL)
Website: www.sleekciteino.com