Payment Policy

Effective Date: January 7, 2025

At SleekCiteIno, we aim to provide a seamless and secure shopping experience. This Payment Policy outlines the terms and conditions for processing payments on www.sleekciteino.com. By making a purchase, you agree to the terms set forth in this policy. Please read it carefully to understand our payment methods, security practices, and billing procedures.

1. Accepted Payment Methods

We offer a variety of secure payment methods to ensure that you can easily complete your purchase:

      • Credit and Debit Cards: We accept payments through major credit and debit cards, including:

        • Visa
        • MasterCard
        • American Express
        • Discover

      • PayPal: You can use your PayPal account to securely pay for your order.

      • Gift Cards: We also accept SleekCiteIno Gift Cards that can be redeemed at checkout for the total amount of your order.

      • Other Payment Methods: From time to time, we may offer other payment options or gateways, which will be displayed at checkout.

All payments must be made in U.S. dollars (USD).

2. Payment Security

We take your security seriously. To protect your personal and financial information, we use industry-standard encryption methods and secure payment processing systems. Our payment gateway partners, including PayPal and major credit card processors, comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure that your payment data is securely handled.

SleekCiteIno does not store your credit card details or payment information. All transactions are processed through secure and trusted third-party payment providers.

3. Order Processing and Payment Authorization

      • Order Confirmation: After placing an order, you will receive an order confirmation email with details of your order, including product names, quantities, total amount, and estimated shipping time. This confirmation indicates that we have received your order, but it does not guarantee payment approval.

      • Payment Authorization: When you submit your order, we will verify the payment details with your payment provider to ensure sufficient funds. If your payment is successfully processed, the funds will be reserved from your account, and your order will be processed.

      • Payment Hold: In some cases, if there are issues with payment authorization or verification, we may place your order on hold until the issue is resolved. If this occurs, we will notify you via email or phone and work with you to resolve the issue.

      • Failure to Process Payment: If we are unable to process your payment for any reason (e.g., incorrect card details, insufficient funds, etc.), we will notify you and your order will be canceled. You may be given an opportunity to correct the payment details before resubmitting the order.

4. Taxes and Additional Charges

      • Sales Tax: Sales tax is automatically calculated and added to your order based on the shipping address provided at checkout. The applicable sales tax will be clearly displayed before you confirm your order. SleekCiteIno is required to collect sales tax in states where we have a physical presence or where state tax laws require collection.

      • Customs Duties and Taxes (International Orders): For customers outside the United States, please note that additional customs duties, taxes, or fees may be charged by the destination country. These charges are the responsibility of the customer, and they will be collected by the shipping carrier at the time of delivery.

      • Shipping Fees: Shipping costs will also be calculated and displayed at checkout based on the destination address and the items in your order.

5. Refunds and Adjustments

      • Refunds to Payment Method: In the case of a return, cancellation, or refund, we will issue the refund to the original payment method used for the order. Please note that the processing time for refunds may vary depending on your payment provider.

      • Partial Payments and Adjustments: If a partial payment or adjustment is made (e.g., for discounts, refunds, or promotional credits), the balance will be adjusted accordingly. In the case of a refund, the refund amount will be calculated based on the total value of the order after any applicable deductions.

6. Fraud Prevention

To protect against fraudulent activity, SleekCiteIno uses a variety of security measures and fraud detection systems, including the verification of billing and shipping addresses, payment verification, and order monitoring. We reserve the right to cancel any order that we suspect to be fraudulent or involves unauthorized payment.

If any fraudulent activity is detected, we may request additional verification information or cancel the order entirely. SleekCiteIno works closely with payment providers and law enforcement to ensure the safety and security of our customers.

7. Payment Disputes and Chargebacks

If you believe there has been an error with your payment or you wish to dispute a charge, please contact our customer service team at info@sleekciteino.com immediately. We will work with you to resolve any issues as quickly as possible.

In the event that a chargeback or payment dispute is filed, SleekCiteIno reserves the right to suspend or cancel any orders associated with the disputed payment. Any chargebacks filed without valid grounds may result in the cancellation of your account and may involve legal actions to recover the funds.

8. Modifications to Payment Policy

SleekCiteIno reserves the right to modify or update this Payment Policy at any time. All changes will be posted on this page, and the Effective Date will be updated accordingly. By continuing to use our website or making a purchase, you agree to the updated terms of this policy.

9. Contact Us

If you have any questions or concerns regarding payment methods, refunds, or any other payment-related inquiries, please contact us:

Effective Date: January 7, 2025

By purchasing from SleekCiteIno, you acknowledge and agree to the terms of this Payment Policy.